Privacy Policy

This policy explains how The Friday Collective collects, uses, and protects your personal information. We take your privacy seriously and handle your data with care.

1. Who We Are

The Friday Collective is a home and life support service based in the UK. We provide specialist support through five service roles: Girl Friday, Man Friday, Lead Friday, Digital Friday, and Technical Friday.

If you have any questions about how we handle your data, please get in touch.

2. What Information We Collect

When you book or enquire through our website, we may collect:

Your name
Your email address
Your phone number
Your address or postcode
Payment information (processed securely through Shopify Payments — we do not store card details)
Any additional information you provide when making a booking or enquiry

3. How We Use Your Information

We use your information to:

Process and confirm your booking
Communicate with you about your appointment
Provide the service you have booked
Respond to enquiries
Improve our services

We do not sell your data to third parties. We do not use your information for unsolicited marketing without your consent.

4. How We Store Your Information

Your data is stored securely. We use Shopify to process bookings and payments. Shopify is compliant with industry-standard security practices.

We retain your information only for as long as is necessary to deliver the service and meet our legal obligations.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to how we use your data
Withdraw consent at any time

To exercise any of these rights, please contact us.

6. Cookies

Our website uses cookies to ensure it functions correctly and to understand how visitors use the site. You can manage cookie preferences through your browser settings.

7. Third-Party Services

Our website is hosted on Shopify. Payments are processed securely through Shopify Payments. These services have their own privacy policies, which we encourage you to review.